JazzCares is your partner in supporting your patients throughout their treatment journey. Our program is designed to support your patients’ needs from day 1.
Patient Advocate University

Guiding Your Patients to Therapy: 5 Welcome Steps

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Reimbursement and Specialty Pharmacy Support

Benefits Verification and Specialty Pharmacy Finder

Find the pharmacy benefit plan, EPIDIOLEX coverage criteria, and in-network specialty pharmacy options for your patient by clicking here or by calling the JazzCares for EPIDIOLEX support team at 833-426-4243.

Prior Authorization and Appeals Support

Minimize access and reimbursement barriers for your patients. Our dedicated team of specialists can provide information on the prior authorization process to provide support and help you get started when an appeal is needed. Get started by clicking here or by calling the JazzCares for EPIDIOLEX support team at 833-426-4243.

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Access and Affordability Programs

EPIDIOLEX Copay Savings Program

Eligiblea commercially insured patients may pay as low as $0 per prescription.

The EPIDIOLEX Copay Savings Program is designed to help make EPIDIOLEX affordable and accessible for eligiblea commercially insured patients.

aEligibility criteria:

  • A legal resident of the United States or Puerto Rico
  • Commercially insured (patients are not eligible for this program if they are receiving prescription reimbursement for EPIDIOLEX under Medicare Part D, Medicaid, Medigap, VA/DoD (TRICARE) programs, the Indian Health Service, or any other federal- or state-funded healthcare program, or where prohibited by law)

Quick Start Program

Waiting for your patient’s coverage? Your new-start patients could receive up to 60 days of EPIDIOLEX therapy at no cost with the Quick Start Program. Get started by clicking here or by calling the JazzCares for EPIDIOLEX support team at 833-426-4243.

Hospital to Home Program

The Hospital to Home Program supports needed access to EPIDIOLEX therapy after hospitalization. This program provides a 30-day supply of EPIDIOLEX at no cost to the patient upon discharge from an inpatient hospital.

This program is intended solely for patients being discharged from an inpatient hospital setting who do not have access to EPIDIOLEX upon discharge. Patients who have a supply of EPIDIOLEX at home are not eligible for this program. Get started by clicking here or by calling the JazzCares for EPIDIOLEX support team at 833-426-4243.

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Patient Assistance Program

The JazzCares Patient Assistance Program may be able to help when insurance coverage is an issue. Our Patient Assistance Program has helped hundreds of eligible patients get access to free medication. Get started by clicking here or by calling the JazzCares for EPIDIOLEX support team at 833-426-4243.

Terms and Conditions


Copay Savings Program

Eligible patients may pay as low as $0 per EPIDIOLEX prescription. Monthly and/or annual maximum limits may apply. The copay savings program is only available for residents of the United States or Puerto Rico with a domestic mailing address (no P.O. boxes) who have commercial insurance coverage with out-of-pocket expenses, including copayments, co-insurance, and deductibles. The copay savings program is not valid for beneficiaries of Medicare, Medicaid, VA/DoD (TRICARE) programs, the Indian Health Service or other federal or state healthcare programs, if patient pays for prescription in cash or if patient chooses not to use their insurance coverage. The copay savings program requires a valid, signed prescription for EPIDIOLEX. The pharmacy will bill patient’s insurance for the portion that patient’s insurance plan has agreed to cover. The copay savings program is not health insurance. The pharmacy, patient, or prescriber cannot submit a claim for reimbursement under any federal, state, or other governmental programs or to any third party for any part of the benefit received by the patient through the copay savings program. By using this offer, patients or their representative certify that they will comply with any terms of their health insurance contract requiring notification to their payer of the existence and/or value of this offer. The copay savings program may not be used with any other coupon, discount, prescription savings card, free trial, or other offer. It is illegal to (or offer to) sell, purchase, or trade this offer. This offer is non-transferable. This offer is void where prohibited by law. No purchase necessary. Copay savings program benefits may not be applied retroactively. If patient’s insurance changes, the pharmacy must be notified immediately. Based on patient’s insurance change, patient may no longer be able to participate in the copay savings program. Jazz Pharmaceuticals reserves the right to terminate or modify this program at any time and without notice and in its sole discretion. In administering the copay savings program, Jazz Pharmaceuticals will process patient’s personal information in accordance with Jazz Pharmaceuticals’ Privacy Policy, which can be found at www.jazzcares.com.

Quick Start Program

The program is good for up to four 15-day free supplies for a patient’s first-time prescription. There is a lifetime limit of one Quick Start per patient. The program is for commercially insured patients as well as beneficiaries of Medicare, Medicaid, VA or other federal or state healthcare programs. The program is for patients who have been prescribed EPIDIOLEX for an FDA-approved indication, are 1 year of age or older, are enrolled in the JazzCares Patient Support Program, and who experience a delay in obtaining coverage for EPIDIOLEX. Patients who pay cash for their prescriptions are not eligible for the EPIDIOLEX Quick Start Program. The program is only available for residents of the US and Puerto Rico. The program requires a valid, signed prescription for EPIDIOLEX for an FDA-approved indication. The program may not be submitted by the patient, pharmacy, or prescriber to seek reimbursement for all or any part of the benefit received by the patient through this program. The free supply of EPIDIOLEX cannot be used toward any out-of-pocket costs under any health insurance or prescription drug plan. The program may not be applied retroactively and does not cover refills. The program cannot be combined with any other voucher, certificate, coupon, rebate, or similar offer. Use of the program is not contingent on any purchase requirement. This is not a discount, rebate, or insurance program. The program is not valid where otherwise prohibited by law. It is illegal for any person to sell, purchase, trade, or counterfeit this offer. Jazz Pharmaceuticals reserves the right to terminate or modify this program at any time with or without notice. In order to facilitate the EPIDIOLEX Quick Start Program, you understand and agree that Jazz will process your personal information in accordance with Jazz Pharmaceuticals’ Privacy Policy, which can be found at www.jazzcares.com.

Hospital to Home Program

Eligibility requirements: Valid prescription from a licensed prescriber of EPIDIOLEX for use following discharge, legal residence in the United States (no P.O. boxes), program is permissible in the state in which the patient resides and in which the prescription is being filled.

This program is subject to change or discontinuation without notice.

Patient Assistance Program

Terms and Conditions apply.

Resources

Letter of Medical Necessity:

Use as a guide to complete the Letter of Medical Necessity to a payer for your patient

Download

JazzCares Patient Start Form (with Quick Start):

Complete, sign, date, and submit the Patient Start Form (with Quick Start) for prior authorization and/or appeals support.

Download (English)Descargar (Español)

Letter of Medical Exception:

Use as a guide to complete the Letter of Medical Exception to a payer for your patient

Download

Stand Alone HIPAA:

Complete this form to obtain HIPAA authorization for your patient

Download (English)Descargar (Español)

EPIDIOLEX JazzCares Flashcard:

Guidance on access and reimbursement for you to help your patients get access to their medication

Download

Hospital to Home Enrollment Form:

Complete, sign, date, and submit this form to enroll your patient in the Hospital to Home Program

Download

EPIDIOLEX Copay Savings Program Reminder:

Information on the EPIDIOLEX Copay Savings Program for your patients and their caregivers

Download

PAP Form:

Complete, sign, date, and submit this form to enroll your patient in the Patient Assistance Program

Download
You can learn more about JazzCares support
offerings by calling
1-833-533-JAZZ (5299)Monday-Friday, 8 AM-8 PM ET
Insurance coverage and plans may vary. The JazzCares program at Jazz Pharmaceuticals provides general information only and is not a guarantee of any coverage or reimbursement outcome. All treatment decisions rest solely with the treating physician or qualified healthcare professional. Jazz Pharmaceuticals reserves the right to terminate or modify this program at any time with or without notice. Other terms and conditions apply.